Corporate Giftology Return Policy

At Corporate Giftology, we strive to uphold the highest standards of quality and client satisfaction in every corporate gift. We recognize that adjustments may sometimes be required, and our return policy is structured to support a seamless resolution process.

Return Eligibility

Damaged or Defective Items: In the event that an item arrives damaged or defective, please notify us within 7 business days. Our team will promptly facilitate a replacement or a full refund, based on your preference.

Order Discrepancies: If you receive an incorrect item, please inform us within 7 business days of receipt. We will arrange for a swift return and replacement, ensuring there is no additional cost to you.

Customized and Personalized Products: As customized and personalized items are uniquely created for each client, they are not eligible for returns unless they are received in a damaged or defective condition.

Return Process:

Initiate Return: Contact our client support team at (+92 329 9261107) with your order details and the reason for the return.

Return Authorization: After your return request is reviewed, you will receive a return authorization, along with instructions for secure and proper return.

Packaging Standards: All returned items should be in original packaging to avoid transit-related damages.

Refund Policy

Once we have received and inspected the returned item, refunds will be processed within 5-7 business days via the original payment method. Our team will keep you informed at each step to ensure clarity and convenience.

Important Conditions

Return requests must be initiated within 7 business days from the date of delivery.

Original shipping costs are non-refundable unless the return is due to a Corporate Giftology error.

For any further queries, please reach out to us at +92 329 9261107 email Support@corporategiftology.pk.